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Apr 23

Advancing Retrieval-Augmented Generation for Structured Enterprise and Internal Data

Organizations increasingly rely on proprietary enterprise data, including HR records, structured reports, and tabular documents, for critical decision-making. While Large Language Models (LLMs) have strong generative capabilities, they are limited by static pretraining, short context windows, and challenges in processing heterogeneous data formats. Conventional Retrieval-Augmented Generation (RAG) frameworks address some of these gaps but often struggle with structured and semi-structured data. This work proposes an advanced RAG framework that combines hybrid retrieval strategies using dense embeddings (all-mpnet-base-v2) and BM25, enhanced by metadata-aware filtering with SpaCy NER and cross-encoder reranking. The framework applies semantic chunking to maintain textual coherence and retains tabular data structures to preserve row-column integrity. Quantized indexing optimizes retrieval efficiency, while human-in-the-loop feedback and conversation memory improve adaptability. Experiments on enterprise datasets show notable improvements: Precision@5 increased by 15 percent (90 versus 75), Recall@5 by 13 percent (87 versus 74), and Mean Reciprocal Rank by 16 percent (0.85 versus 0.69). Qualitative evaluations show higher scores in Faithfulness (4.6 versus 3.0), Completeness (4.2 versus 2.5), and Relevance (4.5 versus 3.2) on a 5-point Likert scale. These results demonstrate the framework's effectiveness in delivering accurate, comprehensive, and contextually relevant responses for enterprise tasks. Future work includes extending to multimodal data and integrating agent-based retrieval. The source code will be released at https://github.com/CheerlaChandana/Enterprise-Chatbot

  • 1 authors
·
Jul 16, 2025

RAG-Driven Data Quality Governance for Enterprise ERP Systems

Enterprise ERP systems managing hundreds of thousands of employee records face critical data quality challenges when human resources departments perform decentralized manual entry across multiple languages. We present an end-to-end pipeline combining automated data cleaning with LLM-driven SQL query generation, deployed on a production system managing 240,000 employee records over six months. The system operates in two integrated stages: a multi-stage cleaning pipeline that performs translation normalization, spelling correction, and entity deduplication during periodic synchronization from Microsoft SQL Server to PostgreSQL; and a retrieval-augmented generation framework powered by GPT-4o that translates natural-language questions in Turkish, Russian, and English into validated SQL queries. The query engine employs LangChain orchestration, FAISS vector similarity search, and few-shot learning with 500+ validated examples. Our evaluation demonstrates 92.5% query validity, 95.1% schema compliance, and 90.7\% semantic accuracy on 2,847 production queries. The system reduces query turnaround time from 2.3 days to under 5 seconds while maintaining 99.2% uptime, with GPT-4o achieving 46% lower latency and 68% cost reduction versus GPT-3.5. This modular architecture provides a reproducible framework for AI-native enterprise data governance, demonstrating real-world viability at enterprise scale with 4.3/5.0 user satisfaction.

  • 7 authors
·
Nov 18, 2025

R2D2: Reducing Redundancy and Duplication in Data Lakes

Enterprise data lakes often suffer from substantial amounts of duplicate and redundant data, with data volumes ranging from terabytes to petabytes. This leads to both increased storage costs and unnecessarily high maintenance costs for these datasets. In this work, we focus on identifying and reducing redundancy in enterprise data lakes by addressing the problem of 'dataset containment'. To the best of our knowledge, this is one of the first works that addresses table-level containment at a large scale. We propose R2D2: a three-step hierarchical pipeline that efficiently identifies almost all instances of containment by progressively reducing the search space in the data lake. It first builds (i) a schema containment graph, followed by (ii) statistical min-max pruning, and finally, (iii) content level pruning. We further propose minimizing the total storage and access costs by optimally identifying redundant datasets that can be deleted (and reconstructed on demand) while respecting latency constraints. We implement our system on Azure Databricks clusters using Apache Spark for enterprise data stored in ADLS Gen2, and on AWS clusters for open-source data. In contrast to existing modified baselines that are inaccurate or take several days to run, our pipeline can process an enterprise customer data lake at the TB scale in approximately 5 hours with high accuracy. We present theoretical results as well as extensive empirical validation on both enterprise (scale of TBs) and open-source datasets (scale of MBs - GBs), which showcase the effectiveness of our pipeline.

  • 7 authors
·
Dec 20, 2023

DAComp: Benchmarking Data Agents across the Full Data Intelligence Lifecycle

Real-world enterprise data intelligence workflows encompass data engineering that turns raw sources into analytical-ready tables and data analysis that convert those tables into decision-oriented insights. We introduce DAComp, a benchmark of 210 tasks that mirrors these complex workflows. Data engineering (DE) tasks require repository-level engineering on industrial schemas, including designing and building multi-stage SQL pipelines from scratch and evolving existing systems under evolving requirements. Data analysis (DA) tasks pose open-ended business problems that demand strategic planning, exploratory analysis through iterative coding, interpretation of intermediate results, and the synthesis of actionable recommendations. Engineering tasks are scored through execution-based, multi-metric evaluation. Open-ended tasks are assessed by a reliable, experimentally validated LLM-judge, which is guided by hierarchical, meticulously crafted rubrics. Our experiments reveal that even state-of-the-art agents falter on DAComp. Performance on DE tasks is particularly low, with success rates under 20%, exposing a critical bottleneck in holistic pipeline orchestration, not merely code generation. Scores on DA tasks also average below 40%, highlighting profound deficiencies in open-ended reasoning and demonstrating that engineering and analysis are distinct capabilities. By clearly diagnosing these limitations, DAComp provides a rigorous and realistic testbed to drive the development of truly capable autonomous data agents for enterprise settings. Our data and code are available at https://da-comp.github.io

ByteDance-Seed ByteDance Seed
·
Dec 3, 2025 6

From Garbage to Gold: A Data-Architectural Theory of Predictive Robustness

Tabular machine learning presents a paradox: modern models achieve state-of-the-art performance using high-dimensional (high-D), collinear, error-prone data, defying the "Garbage In, Garbage Out" mantra. To help resolve this, we synthesize principles from Information Theory, Latent Factor Models, and Psychometrics, clarifying that predictive robustness arises not solely from data cleanliness, but from the synergy between data architecture and model capacity. Partitioning predictor-space "noise" into "Predictor Error" and "Structural Uncertainty" (informational deficits from stochastic generative mappings), we prove that leveraging high-D sets of error-prone predictors asymptotically overcomes both types of noise, whereas cleaning a low-D set is fundamentally bounded by Structural Uncertainty. We demonstrate why "Informative Collinearity" (dependencies from shared latent causes) enhances reliability and convergence efficiency, and explain why increased dimensionality reduces the latent inference burden, enabling feasibility with finite samples. To address practical constraints, we propose "Proactive Data-Centric AI" to identify predictors that enable robustness efficiently. We also derive boundaries for Systematic Error Regimes and show why models that absorb "rogue" dependencies can mitigate assumption violations. Linking latent architecture to Benign Overfitting, we offer a first step towards a unified view of robustness to Outcome Error and predictor-space noise, while also delineating when traditional DCAI's focus on label cleaning remains powerful. By redefining data quality from item-level perfection to portfolio-level architecture, we provide a theoretical rationale for "Local Factories" -- learning from live, uncurated enterprise "data swamps" -- supporting a deployment paradigm shift from "Model Transfer" to "Methodology Transfer'' to overcome static generalizability limitations.

  • 3 authors
·
Mar 8

BEAVER: An Enterprise Benchmark for Text-to-SQL

Existing text-to-SQL benchmarks have largely been constructed from web tables with human-generated question-SQL pairs. LLMs typically show strong results on these benchmarks, leading to a belief that LLMs are effective at text-to-SQL tasks. However, how these results transfer to enterprise settings is unclear because tables in enterprise databases might differ substantially from web tables in structure and content. To contend with this problem, we introduce a new dataset BEAVER, the first enterprise text-to-SQL benchmark sourced from real private enterprise data warehouses. This dataset includes natural language queries and their correct SQL statements, which we collected from actual query logs. We then benchmark off-the-shelf LLMs on this dataset. LLMs perform poorly, even when augmented with standard prompt engineering and RAG techniques. We identify three main reasons for the poor performance: (1) schemas of enterprise tables are more complex than the schemas in public data, resulting in SQL-generation tasks intrinsically harder; (2) business-oriented questions are often more complex, requiring joins over multiple tables, aggregations, and nested queries; (3) public LLMs cannot train on private enterprise data warehouses that are not publicly accessible, and therefore it is difficult for the model to learn to solve (1) and (2). We believe BEAVER will facilitate future research in building text-to-SQL systems that perform better in enterprise settings.

  • 9 authors
·
Sep 3, 2024

CMDBench: A Benchmark for Coarse-to-fine Multimodal Data Discovery in Compound AI Systems

Compound AI systems (CASs) that employ LLMs as agents to accomplish knowledge-intensive tasks via interactions with tools and data retrievers have garnered significant interest within database and AI communities. While these systems have the potential to supplement typical analysis workflows of data analysts in enterprise data platforms, unfortunately, CASs are subject to the same data discovery challenges that analysts have encountered over the years -- silos of multimodal data sources, created across teams and departments within an organization, make it difficult to identify appropriate data sources for accomplishing the task at hand. Existing data discovery benchmarks do not model such multimodality and multiplicity of data sources. Moreover, benchmarks of CASs prioritize only evaluating end-to-end task performance. To catalyze research on evaluating the data discovery performance of multimodal data retrievers in CASs within a real-world setting, we propose CMDBench, a benchmark modeling the complexity of enterprise data platforms. We adapt existing datasets and benchmarks in open-domain -- from question answering and complex reasoning tasks to natural language querying over structured data -- to evaluate coarse- and fine-grained data discovery and task execution performance. Our experiments reveal the impact of data retriever design on downstream task performance -- a 46% drop in task accuracy on average -- across various modalities, data sources, and task difficulty. The results indicate the need to develop optimization strategies to identify appropriate LLM agents and retrievers for efficient execution of CASs over enterprise data.

  • 5 authors
·
Jun 1, 2024

Spider2-V: How Far Are Multimodal Agents From Automating Data Science and Engineering Workflows?

Data science and engineering workflows often span multiple stages, from warehousing to orchestration, using tools like BigQuery, dbt, and Airbyte. As vision language models (VLMs) advance in multimodal understanding and code generation, VLM-based agents could potentially automate these workflows by generating SQL queries, Python code, and GUI operations. This automation can improve the productivity of experts while democratizing access to large-scale data analysis. In this paper, we introduce Spider2-V, the first multimodal agent benchmark focusing on professional data science and engineering workflows, featuring 494 real-world tasks in authentic computer environments and incorporating 20 enterprise-level professional applications. These tasks, derived from real-world use cases, evaluate the ability of a multimodal agent to perform data-related tasks by writing code and managing the GUI in enterprise data software systems. To balance realistic simulation with evaluation simplicity, we devote significant effort to developing automatic configurations for task setup and carefully crafting evaluation metrics for each task. Furthermore, we supplement multimodal agents with comprehensive documents of these enterprise data software systems. Our empirical evaluation reveals that existing state-of-the-art LLM/VLM-based agents do not reliably automate full data workflows (14.0% success). Even with step-by-step guidance, these agents still underperform in tasks that require fine-grained, knowledge-intensive GUI actions (16.2%) and involve remote cloud-hosted workspaces (10.6%). We hope that Spider2-V paves the way for autonomous multimodal agents to transform the automation of data science and engineering workflow. Our code and data are available at https://spider2-v.github.io.

  • 23 authors
·
Jul 15, 2024 2

Autonomous Business System via Neuro-symbolic AI

Modern business environments demand continuous reconfiguration of cross-functional processes, yet most enterprise systems remain organized around siloed departments, rigid workflows, and hard-coded automation. Meanwhile, large language models (LLMs) demonstrate strong capabilities in interpreting natural language and synthesizing unstructured information, but they lack deterministic, auditable execution of complex business logic. We introduce Autonomous Business System (AUTOBUS), a system that integrates LLM-based AI agents, predicate-logic programming, and business-semantics-centric enterprise data into a unified neuro-symbolic architecture for executing end-to-end business initiatives. AUTOBUS models a business initiative as a network of interrelated tasks with explicit pre- and post-conditions, required data, evaluation rules, and API-level actions. Enterprise data is organized as a knowledge graph, whose entities, relationships, and constraints are translated into logic facts and foundational rules that ground reasoning and ensure semantic consistency. Core AI agents synthesize task instructions, enterprise semantics, and available tools into task-specific logic programs, which are executed by a logic engine that enforces constraints, coordinates auxiliary tools, and produces deterministic outcomes. Humans specify task instructions, define and maintain business semantics and policies, curate tools, and supervise high-impact or ambiguous decisions, ensuring accountability and adaptability. We detail the AUTOBUS architecture, the structure of AI-generated logic programs, and the human-AI collaboration model and present a case study that demonstrates accelerated time to market in a data-rich organization. A reference implementation of the case study is available at https://github.com/cecilpang/autobus-paper.

  • 2 authors
·
Jan 21

MetaRAG: Metamorphic Testing for Hallucination Detection in RAG Systems

Large Language Models (LLMs) are increasingly deployed in enterprise applications, yet their reliability remains limited by hallucinations, i.e., confident but factually incorrect information. Existing detection approaches, such as SelfCheckGPT and MetaQA, primarily target standalone LLMs and do not address the unique challenges of Retrieval-Augmented Generation (RAG) systems, where responses must be consistent with retrieved evidence. We therefore present MetaRAG, a metamorphic testing framework for hallucination detection in Retrieval-Augmented Generation (RAG) systems. MetaRAG operates in a real-time, unsupervised, black-box setting, requiring neither ground-truth references nor access to model internals, making it suitable for proprietary and high-stakes domains. The framework proceeds in four stages: (1) decompose answers into atomic factoids, (2) generate controlled mutations of each factoid using synonym and antonym substitutions, (3) verify each variant against the retrieved context (synonyms are expected to be entailed and antonyms contradicted), and (4) aggregate penalties for inconsistencies into a response-level hallucination score. Crucially for identity-aware AI, MetaRAG localizes unsupported claims at the factoid span where they occur (e.g., pregnancy-specific precautions, LGBTQ+ refugee rights, or labor eligibility), allowing users to see flagged spans and enabling system designers to configure thresholds and guardrails for identity-sensitive queries. Experiments on a proprietary enterprise dataset illustrate the effectiveness of MetaRAG for detecting hallucinations and enabling trustworthy deployment of RAG-based conversational agents. We also outline a topic-based deployment design that translates MetaRAG's span-level scores into identity-aware safeguards; this design is discussed but not evaluated in our experiments.

  • 3 authors
·
Sep 11, 2025

Matching Table Metadata with Business Glossaries Using Large Language Models

Enterprises often own large collections of structured data in the form of large databases or an enterprise data lake. Such data collections come with limited metadata and strict access policies that could limit access to the data contents and, therefore, limit the application of classic retrieval and analysis solutions. As a result, there is a need for solutions that can effectively utilize the available metadata. In this paper, we study the problem of matching table metadata to a business glossary containing data labels and descriptions. The resulting matching enables the use of an available or curated business glossary for retrieval and analysis without or before requesting access to the data contents. One solution to this problem is to use manually-defined rules or similarity measures on column names and glossary descriptions (or their vector embeddings) to find the closest match. However, such approaches need to be tuned through manual labeling and cannot handle many business glossaries that contain a combination of simple as well as complex and long descriptions. In this work, we leverage the power of large language models (LLMs) to design generic matching methods that do not require manual tuning and can identify complex relations between column names and glossaries. We propose methods that utilize LLMs in two ways: a) by generating additional context for column names that can aid with matching b) by using LLMs to directly infer if there is a relation between column names and glossary descriptions. Our preliminary experimental results show the effectiveness of our proposed methods.

  • 6 authors
·
Sep 7, 2023 2

Docs2KG: Unified Knowledge Graph Construction from Heterogeneous Documents Assisted by Large Language Models

Even for a conservative estimate, 80% of enterprise data reside in unstructured files, stored in data lakes that accommodate heterogeneous formats. Classical search engines can no longer meet information seeking needs, especially when the task is to browse and explore for insight formulation. In other words, there are no obvious search keywords to use. Knowledge graphs, due to their natural visual appeals that reduce the human cognitive load, become the winning candidate for heterogeneous data integration and knowledge representation. In this paper, we introduce Docs2KG, a novel framework designed to extract multimodal information from diverse and heterogeneous unstructured documents, including emails, web pages, PDF files, and Excel files. Dynamically generates a unified knowledge graph that represents the extracted key information, Docs2KG enables efficient querying and exploration of document data lakes. Unlike existing approaches that focus on domain-specific data sources or pre-designed schemas, Docs2KG offers a flexible and extensible solution that can adapt to various document structures and content types. The proposed framework unifies data processing supporting a multitude of downstream tasks with improved domain interpretability. Docs2KG is publicly accessible at https://docs2kg.ai4wa.com, and a demonstration video is available at https://docs2kg.ai4wa.com/Video.

  • 8 authors
·
Jun 5, 2024

AD-BERT: Using Pre-trained contextualized embeddings to Predict the Progression from Mild Cognitive Impairment to Alzheimer's Disease

Objective: We develop a deep learning framework based on the pre-trained Bidirectional Encoder Representations from Transformers (BERT) model using unstructured clinical notes from electronic health records (EHRs) to predict the risk of disease progression from Mild Cognitive Impairment (MCI) to Alzheimer's Disease (AD). Materials and Methods: We identified 3657 patients diagnosed with MCI together with their progress notes from Northwestern Medicine Enterprise Data Warehouse (NMEDW) between 2000-2020. The progress notes no later than the first MCI diagnosis were used for the prediction. We first preprocessed the notes by deidentification, cleaning and splitting, and then pretrained a BERT model for AD (AD-BERT) based on the publicly available Bio+Clinical BERT on the preprocessed notes. The embeddings of all the sections of a patient's notes processed by AD-BERT were combined by MaxPooling to compute the probability of MCI-to-AD progression. For replication, we conducted a similar set of experiments on 2563 MCI patients identified at Weill Cornell Medicine (WCM) during the same timeframe. Results: Compared with the 7 baseline models, the AD-BERT model achieved the best performance on both datasets, with Area Under receiver operating characteristic Curve (AUC) of 0.8170 and F1 score of 0.4178 on NMEDW dataset and AUC of 0.8830 and F1 score of 0.6836 on WCM dataset. Conclusion: We developed a deep learning framework using BERT models which provide an effective solution for prediction of MCI-to-AD progression using clinical note analysis.

  • 12 authors
·
Nov 6, 2022

TCAndon-Router: Adaptive Reasoning Router for Multi-Agent Collaboration

Multi-Agent Systems(MAS) have become a powerful paradigm for building high performance intelligent applications. Within these systems, the router responsible for determining which expert agents should handle a given query plays a crucial role in overall performance. Existing routing strategies generally fall into two categories: performance routing, which balances latency and cost across models of different sizes, and task routing, which assigns queries to domain-specific experts to improve accuracy. In real-world enterprise applications, task routing is more suitable; however, most existing approaches rely on static single-label decisions, which introduce two major limitations: (i) difficulty in seamlessly integrating new agents as business domains expand, and (ii) routing conflicts caused by overlapping agent capabilities, ultimately degrading accuracy and robustness.To address these challenges, we propose TCAndon-Router(TCAR): an adaptive reasoning router for multi-agent collaboration. Unlike traditional routers, TCAR supports dynamic agent onboarding and first generates a natural-language reasoning chain before predicting a set of candidate agents capable of handling the query. In addition, we design a collaborative execution pipeline in which selected agents independently produce responses, which are then aggregated and refined into a single high-quality response by a dedicated Refining Agent.Experiments on public datasets and real enterprise data demonstrate that TCAR significantly improves routing accuracy, reduces routing conflicts, and remains robust in ambiguous scenarios. We have released TCAR at https://huggingface.co/tencent/TCAndon-Router to support future research on explainable and collaborative multi-agent routing.

tencent Tencent
·
Jan 7 4

A Benchmark to Understand the Role of Knowledge Graphs on Large Language Model's Accuracy for Question Answering on Enterprise SQL Databases

Enterprise applications of Large Language Models (LLMs) hold promise for question answering on enterprise SQL databases. However, the extent to which LLMs can accurately respond to enterprise questions in such databases remains unclear, given the absence of suitable Text-to-SQL benchmarks tailored to enterprise settings. Additionally, the potential of Knowledge Graphs (KGs) to enhance LLM-based question answering by providing business context is not well understood. This study aims to evaluate the accuracy of LLM-powered question answering systems in the context of enterprise questions and SQL databases, while also exploring the role of knowledge graphs in improving accuracy. To achieve this, we introduce a benchmark comprising an enterprise SQL schema in the insurance domain, a range of enterprise queries encompassing reporting to metrics, and a contextual layer incorporating an ontology and mappings that define a knowledge graph. Our primary finding reveals that question answering using GPT-4, with zero-shot prompts directly on SQL databases, achieves an accuracy of 16%. Notably, this accuracy increases to 54% when questions are posed over a Knowledge Graph representation of the enterprise SQL database. Therefore, investing in Knowledge Graph provides higher accuracy for LLM powered question answering systems.

  • 3 authors
·
Nov 13, 2023

Spider 2.0: Evaluating Language Models on Real-World Enterprise Text-to-SQL Workflows

Real-world enterprise text-to-SQL workflows often involve complex cloud or local data across various database systems, multiple SQL queries in various dialects, and diverse operations from data transformation to analytics. We introduce Spider 2.0, an evaluation framework comprising 632 real-world text-to-SQL workflow problems derived from enterprise-level database use cases. The databases in Spider 2.0 are sourced from real data applications, often containing over 1,000 columns and stored in local or cloud database systems such as BigQuery and Snowflake. We show that solving problems in Spider 2.0 frequently requires understanding and searching through database metadata, dialect documentation, and even project-level codebases. This challenge calls for models to interact with complex SQL workflow environments, process extremely long contexts, perform intricate reasoning, and generate multiple SQL queries with diverse operations, often exceeding 100 lines, which goes far beyond traditional text-to-SQL challenges. Our evaluations indicate that based on o1-preview, our code agent framework successfully solves only 17.0% of the tasks, compared with 91.2% on Spider 1.0 and 73.0% on BIRD. Our results on Spider 2.0 show that while language models have demonstrated remarkable performance in code generation -- especially in prior text-to-SQL benchmarks -- they require significant improvement in order to achieve adequate performance for real-world enterprise usage. Progress on Spider 2.0 represents crucial steps towards developing intelligent, autonomous, code agents for real-world enterprise settings. Our code, baseline models, and data are available at https://spider2-sql.github.io.

  • 16 authors
·
Nov 12, 2024

Entity Embedding-based Anomaly Detection for Heterogeneous Categorical Events

Anomaly detection plays an important role in modern data-driven security applications, such as detecting suspicious access to a socket from a process. In many cases, such events can be described as a collection of categorical values that are considered as entities of different types, which we call heterogeneous categorical events. Due to the lack of intrinsic distance measures among entities, and the exponentially large event space, most existing work relies heavily on heuristics to calculate abnormal scores for events. Different from previous work, we propose a principled and unified probabilistic model APE (Anomaly detection via Probabilistic pairwise interaction and Entity embedding) that directly models the likelihood of events. In this model, we embed entities into a common latent space using their observed co-occurrence in different events. More specifically, we first model the compatibility of each pair of entities according to their embeddings. Then we utilize the weighted pairwise interactions of different entity types to define the event probability. Using Noise-Contrastive Estimation with "context-dependent" noise distribution, our model can be learned efficiently regardless of the large event space. Experimental results on real enterprise surveillance data show that our methods can accurately detect abnormal events compared to other state-of-the-art abnormal detection techniques.

  • 5 authors
·
Aug 26, 2016

Collaborative Alerts Ranking for Anomaly Detection

Given a large number of low-level heterogeneous categorical alerts from an anomaly detection system, how to characterize complex relationships between different alerts, filter out false positives, and deliver trustworthy rankings and suggestions to end users? This problem is motivated by and generalized from applications in enterprise security and attack scenario reconstruction. While existing techniques focus on either reconstructing abnormal scenarios or filtering out false positive alerts, it can be more advantageous to consider the two perspectives simultaneously in order to improve detection accuracy and better understand anomaly behaviors. In this paper, we propose CAR, a collaborative alerts ranking framework that exploits both temporal and content correlations from heterogeneous categorical alerts. CAR first builds a tree-based model to capture both short-term correlations and long-term dependencies in each alert sequence, which identifies abnormal action sequences. Then, an embedding-based model is employed to learn the content correlations between alerts via their heterogeneous categorical attributes. Finally, by incorporating both temporal and content dependencies into one optimization framework, CAR ranks both alerts and their corresponding alert patterns. Our experiments, using real-world enterprise monitoring data and real attacks launched by professional hackers, show that CAR can accurately identify true positive alerts and successfully reconstruct attack scenarios at the same time.

  • 8 authors
·
Dec 22, 2016

Granite Embedding R2 Models

We introduce the Granite Embedding R2 models, a comprehensive family of high-performance English encoder-based embedding models engineered for enterprise-scale dense retrieval applications. Building upon our first-generation release, these models deliver substantial improvements, including 16x expanded context length (8,192 tokens), state-of-the-art performance across diverse retrieval domains - text, code, long-document search, multi-turn conversational, and tabular data - and measurable speed advantages of 19-44\% over leading competitors while maintaining superior accuracy. Our release encompasses both bi-encoder and cross-encoder architectures, featuring a highly effective 22-layer retriever model and its efficient 12-layer counterpart, alongside a high-quality reranker model, all trained exclusively on enterprise-appropriate data with comprehensive governance oversight. The models demonstrate exceptional versatility across standard benchmarks, IBM-developed evaluation suites, and real-world enterprise use cases, establishing new performance standards for open-source embedding models. In an era where retrieval speed and accuracy are paramount for competitive advantage, the Granite R2 models deliver a compelling combination of cutting-edge performance, enterprise-ready licensing, and transparent data provenance that organizations require for mission-critical deployments. All models are publicly available under the Apache 2.0 license at https://huggingface.co/collections/ibm-granite, enabling unrestricted research and commercial use.

  • 20 authors
·
Aug 26, 2025

Struct-Bench: A Benchmark for Differentially Private Structured Text Generation

Differentially private (DP) synthetic data generation is a promising technique for utilizing private datasets that otherwise cannot be exposed for model training or other analytics. While much research literature has focused on generating private unstructured text and image data, in enterprise settings, structured data (e.g., tabular) is more common, often including natural language fields or components. Existing synthetic data evaluation techniques (e.g., FID) struggle to capture the structural properties and correlations of such datasets. In this work, we propose Struct-Bench, a framework and benchmark for evaluating synthetic datasets derived from structured datasets that contain natural language data. The Struct-Bench framework requires users to provide a representation of their dataset structure as a Context-Free Grammar (CFG). Our benchmark comprises 5 real-world and 2 synthetically generated datasets, each annotated with CFGs. We show that these datasets demonstrably present a great challenge even for state-of-the-art DP synthetic data generation methods. Struct-Bench also includes reference implementations of different metrics and a leaderboard, thereby providing researchers a standardized evaluation platform to benchmark and investigate privacy-preserving synthetic data generation methods. Further, we also present a case study showing how to use Struct-Bench to improve the synthetic data quality of Private Evolution (PE) on structured data. The benchmark and the leaderboard have been publicly made available at https://struct-bench.github.io.

  • 10 authors
·
Sep 12, 2025 3

Query Rewriting via LLMs

Query rewriting is a classical technique for transforming complex declarative SQL queries into ``lean'' equivalents that are conducive to (a) faster execution from a performance perspective, and (b) better understanding from a developer perspective. The rewriting is typically achieved via transformation rules, but these rules are limited in scope and difficult to update in a production system. In recent times, LLM-based techniques have also been mooted, but they are prone to both semantic and syntactic errors. We investigate here, how the remarkable cognitive capabilities of LLMs can be leveraged for performant query rewriting while incorporating safeguards and optimizations to ensure correctness and efficiency. Our study shows that these goals can be progressively achieved through incorporation of (a) an ensemble suite of basic prompts, (b) database-sensitive prompts via redundancy removal and selectivity-based rewriting rules, and (c) LLM token probability-guided rewrite paths. Further, a suite of statistical and logic-based tools can be used to guard against errors produced by the model. We have implemented the above LLM-infused techniques in the LITHE system, and evaluated complex analytic queries from multiple benchmarks on contemporary database platforms. The results show significant improvements over SOTA rewriting techniques -- for instance, on TPC-DS, LITHE constructed productive (>1.5x speedup) rewrites for two-thirds of the query suite, delivering four times more coverage than SOTA. Further, the geometric mean of its estimated execution speedups was an order-of-magnitude jump over SOTA performance. In essence, LITHE offers a potent and robust LLM-based intermediary between enterprise applications and database engines.

  • 4 authors
·
Feb 18, 2025

WixQA: A Multi-Dataset Benchmark for Enterprise Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) is a cornerstone of modern question answering (QA) systems, enabling grounded answers based on external knowledge. Although recent progress has been driven by open-domain datasets, enterprise QA systems need datasets that mirror the concrete, domain-specific issues users raise in day-to-day support scenarios. Critically, evaluating end-to-end RAG systems requires benchmarks comprising not only question--answer pairs but also the specific knowledge base (KB) snapshot from which answers were derived. To address this need, we introduce WixQA, a benchmark suite featuring QA datasets precisely grounded in the released KB corpus, enabling holistic evaluation of retrieval and generation components. WixQA includes three distinct QA datasets derived from Wix.com customer support interactions and grounded in a snapshot of the public Wix Help Center KB: (i) WixQA-ExpertWritten, 200 real user queries with expert-authored, multi-step answers; (ii) WixQA-Simulated, 200 expert-validated QA pairs distilled from user dialogues; and (iii) WixQA-Synthetic, 6,222 LLM-generated QA pairs, with one pair systematically derived from each article in the knowledge base. We release the KB snapshot alongside the datasets under MIT license and provide comprehensive baseline results, forming a unique benchmark for evaluating enterprise RAG systems in realistic enterprise environments.

  • 7 authors
·
May 13, 2025

Fine Tuning LLM for Enterprise: Practical Guidelines and Recommendations

There is a compelling necessity from enterprises for fine tuning LLMs (Large Language Models) o get them trained on proprietary domain knowledge. The challenge is to imbibe the LLMs with domain specific knowledge using the most optimial resource and cost and in the best possible time. Many enterprises rely on RAG (Retrieval Augmented Generation) which does not need LLMs to be ine-tuned but they are limited by the quality of vector databases and their retrieval capabilities rather than the intrinsic capabilities of the LLMs themselves. In our current work we focus on fine tuning LLaMA, an open source LLM using proprietary documents and code from an enterprise repository and use the fine tuned models to evaluate the quality of responses. As part of this work, we aim to guide beginners on how to start with fine tuning an LLM for documentation and code by making educated guesses on size of GPU required and options that are available for formatting the data. We also propose pre processing recipes for both documentation and code to prepare dataset in different formats. The proposed methods of data preparation for document datasets are forming paragraph chunks, forming question and answer pairs and forming keyword and paragraph chunk pairs. For code dataset we propose forming summary and function pairs. Further, we qualitatively evaluate the results of the models for domain specific queries. Finally, we also propose practical guidelines and recommendations for fine tuning LLMs.

  • 4 authors
·
Mar 23, 2024

Mind the Goal: Data-Efficient Goal-Oriented Evaluation of Conversational Agents and Chatbots using Teacher Models

Evaluating the quality of multi-turn chatbot interactions remains challenging, as most existing methods assess interactions at the turn level without addressing whether a user's overarching goal was fulfilled. A ``goal'' here refers to an information need or task, such as asking for policy information or applying for leave. We propose a comprehensive framework for goal-oriented evaluation of multi-agent systems (MAS), introducing the Goal Success Rate (GSR) to measure the percentage of fulfilled goals, and a Root Cause of Failure (RCOF) taxonomy to identify reasons for failure in multi-agent chatbots. Our method segments conversations by user goals and evaluates success using all relevant turns. We present a model-based evaluation system combining teacher LLMs, where domain experts define goals, set quality standards serving as a guidance for the LLMs. The LLMs use ``thinking tokens'' to produce interpretable rationales, enabling explainable, data-efficient evaluations. In an enterprise setting, we apply our framework to evaluate AIDA, a zero-to-one employee conversational agent system built as a ground-up multi-agent conversational agent, and observe GSR improvement from 63\% to 79\% over six months since its inception. Our framework is generic and offers actionable insights through a detailed defect taxonomy based on analysis of failure points in multi-agent chatbots, diagnosing overall success, identifying key failure modes, and informing system improvements.

  • 5 authors
·
Oct 4, 2025 2

AIDABench: AI Data Analytics Benchmark

As AI-driven document understanding and processing tools become increasingly prevalent in real-world applications, the need for rigorous evaluation standards has grown increasingly urgent. Existing benchmarks and evaluations often focus on isolated capabilities or simplified scenarios, failing to capture the end-to-end task effectiveness required in practical settings. To address this gap, we introduce AIDABench, a comprehensive benchmark for evaluating AI systems on complex data analytics tasks in an end-to-end manner. AIDABench encompasses 600+ diverse document analysis tasks across three core capability dimensions: question answering, data visualization, and file generation. These tasks are grounded in realistic scenarios involving heterogeneous data types, including spreadsheets, databases, financial reports, and operational records, and reflect analytical demands across diverse industries and job functions. Notably, the tasks in AIDABench are sufficiently challenging that even human experts require 1-2 hours per question when assisted by AI tools, underscoring the benchmark's difficulty and real-world complexity. We evaluate 11 state-of-the-art models on AIDABench, spanning both proprietary (e.g., Claude Sonnet 4.5, Gemini 3 Pro Preview) and open-source (e.g., Qwen3-Max-2026-01-23-Thinking) families. Our results reveal that complex, real-world data analytics tasks remain a significant challenge for current AI systems, with the best-performing model achieving only 59.43% pass-at-1. We provide a detailed analysis of failure modes across each capability dimension and identify key challenges for future research. AIDABench offers a principled reference for enterprise procurement, tool selection, and model optimization, and is publicly available at https://github.com/MichaelYang-lyx/AIDABench.

  • 27 authors
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Feb 27

Agent-Diff: Benchmarking LLM Agents on Enterprise API Tasks via Code Execution with State-Diff-Based Evaluation

We present Agent-Diff, a novel benchmarking framework for evaluating agentic Large Language Models (LLMs) on real-world tasks that execute code via external APIs. Agentic LLM performance varies due to differences in models, external tool access, prompt structures, and agentic frameworks. Benchmarks must make fundamental trade-offs between a sandboxed approach that controls for variation in software environments and more ecologically valid approaches employing real services. Agent-Diff attempts to capture the desirable features of both of these approaches by including access to the real API interfaces for software services while sandboxing the environment in which calls are made, processed, and evaluated. This approach relies on two key innovations. The first is a novel state-diff contract, which separates process from outcome - rather than fuzzy trace or parameter matching, we define task success as whether the expected change in environment state was achieved. The second is a novel sandbox that provides a standardized scripting layer that all models use to execute code against external APIs (Slack, Box, Linear, Google Calendar). Thus, we can evaluate different agentic LLMs against a standardized set of contracts using a unified sandbox while still evaluating their performance on real-world service interfaces. Using the Agent-Diff framework, we provide benchmarks for nine LLMs across 224 tasks utilizing enterprise software workflows. In addition, we evaluate the robustness of the framework with ablation experiments to assess the contribution of access to API documentation on benchmark performance. Code and data: https://github.com/agent-diff-bench/agent-diff.

  • 3 authors
·
Feb 11

DataCross: A Unified Benchmark and Agent Framework for Cross-Modal Heterogeneous Data Analysis

In real-world data science and enterprise decision-making, critical information is often fragmented across directly queryable structured sources (e.g., SQL, CSV) and "zombie data" locked in unstructured visual documents (e.g., scanned reports, invoice images). Existing data analytics agents are predominantly limited to processing structured data, failing to activate and correlate this high-value visual information, thus creating a significant gap with industrial needs. To bridge this gap, we introduce DataCross, a novel benchmark and collaborative agent framework for unified, insight-driven analysis across heterogeneous data modalities. DataCrossBench comprises 200 end-to-end analysis tasks across finance, healthcare, and other domains. It is constructed via a human-in-the-loop reverse-synthesis pipeline, ensuring realistic complexity, cross-source dependency, and verifiable ground truth. The benchmark categorizes tasks into three difficulty tiers to evaluate agents' capabilities in visual table extraction, cross-modal alignment, and multi-step joint reasoning. We also propose the DataCrossAgent framework, inspired by the "divide-and-conquer" workflow of human analysts. It employs specialized sub-agents, each an expert on a specific data source, which are coordinated via a structured workflow of Intra-source Deep Exploration, Key Source Identification, and Contextual Cross-pollination. A novel reReAct mechanism enables robust code generation and debugging for factual verification. Experimental results show that DataCrossAgent achieves a 29.7% improvement in factuality over GPT-4o and exhibits superior robustness on high-difficulty tasks, effectively activating fragmented "zombie data" for insightful, cross-modal analysis.

  • 3 authors
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Jan 28

Z-Space: A Multi-Agent Tool Orchestration Framework for Enterprise-Grade LLM Automation

Large Language Models can break through knowledge and timeliness limitations by invoking external tools within the Model Context Protocol framework to achieve automated execution of complex tasks. However, with the rapid growth of enterprise-scale MCP services, efficiently and accurately matching target functionalities among thousands of heterogeneous tools has become a core challenge restricting system practicality. Existing approaches generally rely on full-prompt injection or static semantic retrieval, facing issues including semantic disconnection between user queries and tool descriptions, context inflation in LLM input, and high inference latency. To address these challenges, this paper proposes Z-Space, a data-generation-oriented multi-agent collaborative tool invocation framework Z-Space. The Z-Space framework establishes a multi-agent collaborative architecture and tool filtering algorithm: (1) A structured semantic understanding of user queries is achieved through an intent parsing model; (2) A tool filtering module (FSWW) based on fused subspace weighted algorithm realizes fine-grained semantic alignment between intents and tools without parameter tuning; (3) An inference execution agent is constructed to support dynamic planning and fault-tolerant execution for multi-step tasks. This framework has been deployed in the Eleme platform's technical division, serving large-scale test data generation scenarios across multiple business units including Taotian, Gaode, and Hema. Production data demonstrates that the system reduces average token consumption in tool inference by 96.26\% while achieving a 92\% tool invocation accuracy rate, significantly enhancing the efficiency and reliability of intelligent test data generation systems.

  • 8 authors
·
Nov 22, 2025

APEX-SQL: Talking to the data via Agentic Exploration for Text-to-SQL

Text-to-SQL systems powered by Large Language Models have excelled on academic benchmarks but struggle in complex enterprise environments. The primary limitation lies in their reliance on static schema representations, which fails to resolve semantic ambiguity and scale effectively to large, complex databases. To address this, we propose APEX-SQL, an Agentic Text-to-SQL Framework that shifts the paradigm from passive translation to agentic exploration. Our framework employs a hypothesis-verification loop to ground model reasoning in real data. In the schema linking phase, we use logical planning to verbalize hypotheses, dual-pathway pruning to reduce the search space, and parallel data profiling to validate column roles against real data, followed by global synthesis to ensure topological connectivity. For SQL generation, we introduce a deterministic mechanism to retrieve exploration directives, allowing the agent to effectively explore data distributions, refine hypotheses, and generate semantically accurate SQLs. Experiments on BIRD (70.65% execution accuracy) and Spider 2.0-Snow (51.01% execution accuracy) demonstrate that APEX-SQL outperforms competitive baselines with reduced token consumption. Further analysis reveals that agentic exploration acts as a performance multiplier, unlocking the latent reasoning potential of foundation models in enterprise settings. Ablation studies confirm the critical contributions of each component in ensuring robust and accurate data analysis.

  • 6 authors
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Feb 11

Automating the Enterprise with Foundation Models

Automating enterprise workflows could unlock $4 trillion/year in productivity gains. Despite being of interest to the data management community for decades, the ultimate vision of end-to-end workflow automation has remained elusive. Current solutions rely on process mining and robotic process automation (RPA), in which a bot is hard-coded to follow a set of predefined rules for completing a workflow. Through case studies of a hospital and large B2B enterprise, we find that the adoption of RPA has been inhibited by high set-up costs (12-18 months), unreliable execution (60% initial accuracy), and burdensome maintenance (requiring multiple FTEs). Multimodal foundation models (FMs) such as GPT-4 offer a promising new approach for end-to-end workflow automation given their generalized reasoning and planning abilities. To study these capabilities we propose ECLAIR, a system to automate enterprise workflows with minimal human supervision. We conduct initial experiments showing that multimodal FMs can address the limitations of traditional RPA with (1) near-human-level understanding of workflows (93% accuracy on a workflow understanding task) and (2) instant set-up with minimal technical barrier (based solely on a natural language description of a workflow, ECLAIR achieves end-to-end completion rates of 40%). We identify human-AI collaboration, validation, and self-improvement as open challenges, and suggest ways they can be solved with data management techniques. Code is available at: https://github.com/HazyResearch/eclair-agents

  • 6 authors
·
May 3, 2024 1

FinRobot: Generative Business Process AI Agents for Enterprise Resource Planning in Finance

Enterprise Resource Planning (ERP) systems serve as the digital backbone of modern financial institutions, yet they continue to rely on static, rule-based workflows that limit adaptability, scalability, and intelligence. As business operations grow more complex and data-rich, conventional ERP platforms struggle to integrate structured and unstructured data in real time and to accommodate dynamic, cross-functional workflows. In this paper, we present the first AI-native, agent-based framework for ERP systems, introducing a novel architecture of Generative Business Process AI Agents (GBPAs) that bring autonomy, reasoning, and dynamic optimization to enterprise workflows. The proposed system integrates generative AI with business process modeling and multi-agent orchestration, enabling end-to-end automation of complex tasks such as budget planning, financial reporting, and wire transfer processing. Unlike traditional workflow engines, GBPAs interpret user intent, synthesize workflows in real time, and coordinate specialized sub-agents for modular task execution. We validate the framework through case studies in bank wire transfers and employee reimbursements, two representative financial workflows with distinct complexity and data modalities. Results show that GBPAs achieve up to 40% reduction in processing time, 94% drop in error rate, and improved regulatory compliance by enabling parallelism, risk control insertion, and semantic reasoning. These findings highlight the potential of GBPAs to bridge the gap between generative AI capabilities and enterprise-grade automation, laying the groundwork for the next generation of intelligent ERP systems.

  • 8 authors
·
Jun 2, 2025

Routine: A Structural Planning Framework for LLM Agent System in Enterprise

The deployment of agent systems in an enterprise environment is often hindered by several challenges: common models lack domain-specific process knowledge, leading to disorganized plans, missing key tools, and poor execution stability. To address this, this paper introduces Routine, a multi-step agent planning framework designed with a clear structure, explicit instructions, and seamless parameter passing to guide the agent's execution module in performing multi-step tool-calling tasks with high stability. In evaluations conducted within a real-world enterprise scenario, Routine significantly increases the execution accuracy in model tool calls, increasing the performance of GPT-4o from 41.1% to 96.3%, and Qwen3-14B from 32.6% to 83.3%. We further constructed a Routine-following training dataset and fine-tuned Qwen3-14B, resulting in an accuracy increase to 88.2% on scenario-specific evaluations, indicating improved adherence to execution plans. In addition, we employed Routine-based distillation to create a scenario-specific, multi-step tool-calling dataset. Fine-tuning on this distilled dataset raised the model's accuracy to 95.5%, approaching GPT-4o's performance. These results highlight Routine's effectiveness in distilling domain-specific tool-usage patterns and enhancing model adaptability to new scenarios. Our experimental results demonstrate that Routine provides a practical and accessible approach to building stable agent workflows, accelerating the deployment and adoption of agent systems in enterprise environments, and advancing the technical vision of AI for Process.

  • 16 authors
·
Jul 18, 2025

GID: Graph-based Intrusion Detection on Massive Process Traces for Enterprise Security Systems

Intrusion detection system (IDS) is an important part of enterprise security system architecture. In particular, anomaly-based IDS has been widely applied to detect abnormal process behaviors that deviate from the majority. However, such abnormal behavior usually consists of a series of low-level heterogeneous events. The gap between the low-level events and the high-level abnormal behaviors makes it hard to infer which single events are related to the real abnormal activities, especially considering that there are massive "noisy" low-level events happening in between. Hence, the existing work that focus on detecting single entities/events can hardly achieve high detection accuracy. Different from previous work, we design and implement GID, an efficient graph-based intrusion detection technique that can identify abnormal event sequences from a massive heterogeneous process traces with high accuracy. GID first builds a compact graph structure to capture the interactions between different system entities. The suspiciousness or anomaly score of process paths is then measured by leveraging random walk technique to the constructed acyclic directed graph. To eliminate the score bias from the path length, the Box-Cox power transformation based approach is introduced to normalize the anomaly scores so that the scores of paths of different lengths have the same distribution. The efficiency of suspicious path discovery is further improved by the proposed optimization scheme. We fully implement our GID algorithm and deploy it into a real enterprise security system, and it greatly helps detect the advanced threats, and optimize the incident response. Executing GID on system monitoring datasets showing that GID is efficient (about 2 million records per minute) and accurate (higher than 80% in terms of detection rate).

  • 8 authors
·
Aug 8, 2016

SuperLocalMemory V3: Information-Geometric Foundations for Zero-LLM Enterprise Agent Memory

Persistent memory is a central capability for AI agents, yet the mathematical foundations of memory retrieval, lifecycle management, and consistency remain unexplored. Current systems employ cosine similarity for retrieval, heuristic decay for salience, and provide no formal contradiction detection. We establish information-geometric foundations through three contributions. First, a retrieval metric derived from the Fisher information structure of diagonal Gaussian families, satisfying Riemannian metric axioms, invariant under sufficient statistics, and computable in O(d) time. Second, memory lifecycle formulated as Riemannian Langevin dynamics with proven existence and uniqueness of the stationary distribution via the Fokker-Planck equation, replacing hand-tuned decay with principled convergence guarantees. Third, a cellular sheaf model where non-trivial first cohomology classes correspond precisely to irreconcilable contradictions across memory contexts. On the LoCoMo benchmark, the mathematical layers yield +12.7 percentage points over engineering baselines across six conversations, reaching +19.9 pp on the most challenging dialogues. A four-channel retrieval architecture achieves 75% accuracy without cloud dependency. Cloud-augmented results reach 87.7%. A zero-LLM configuration satisfies EU AI Act data sovereignty requirements by architectural design. To our knowledge, this is the first work establishing information-geometric, sheaf-theoretic, and stochastic-dynamical foundations for AI agent memory systems.

  • 1 authors
·
Mar 15 2

DataLab: A Unifed Platform for LLM-Powered Business Intelligence

Business intelligence (BI) transforms large volumes of data within modern organizations into actionable insights for informed decision-making. Recently, large language model (LLM)-based agents have streamlined the BI workflow by automatically performing task planning, reasoning, and actions in executable environments based on natural language (NL) queries. However, existing approaches primarily focus on individual BI tasks such as NL2SQL and NL2VIS. The fragmentation of tasks across different data roles and tools lead to inefficiencies and potential errors due to the iterative and collaborative nature of BI. In this paper, we introduce DataLab, a unified BI platform that integrates a one-stop LLM-based agent framework with an augmented computational notebook interface. DataLab supports a wide range of BI tasks for different data roles by seamlessly combining LLM assistance with user customization within a single environment. To achieve this unification, we design a domain knowledge incorporation module tailored for enterprise-specific BI tasks, an inter-agent communication mechanism to facilitate information sharing across the BI workflow, and a cell-based context management strategy to enhance context utilization efficiency in BI notebooks. Extensive experiments demonstrate that DataLab achieves state-of-the-art performance on various BI tasks across popular research benchmarks. Moreover, DataLab maintains high effectiveness and efficiency on real-world datasets from Tencent, achieving up to a 58.58% increase in accuracy and a 61.65% reduction in token cost on enterprise-specific BI tasks.

  • 21 authors
·
Dec 3, 2024

CodeNet: A Large-Scale AI for Code Dataset for Learning a Diversity of Coding Tasks

Over the last several decades, software has been woven into the fabric of every aspect of our society. As software development surges and code infrastructure of enterprise applications ages, it is now more critical than ever to increase software development productivity and modernize legacy applications. Advances in deep learning and machine learning algorithms have enabled numerous breakthroughs, motivating researchers to leverage AI techniques to improve software development efficiency. Thus, the fast-emerging research area of AI for Code has garnered new interest and gathered momentum. In this paper, we present a large-scale dataset CodeNet, consisting of over 14 million code samples and about 500 million lines of code in 55 different programming languages, which is aimed at teaching AI to code. In addition to its large scale, CodeNet has a rich set of high-quality annotations to benchmark and help accelerate research in AI techniques for a variety of critical coding tasks, including code similarity and classification, code translation between a large variety of programming languages, and code performance (runtime and memory) improvement techniques. Additionally, CodeNet provides sample input and output test sets for 98.5% of the code samples, which can be used as an oracle for determining code correctness and potentially guide reinforcement learning for code quality improvements. As a usability feature, we provide several pre-processing tools in CodeNet to transform source code into representations that can be readily used as inputs into machine learning models. Results of code classification and code similarity experiments using the CodeNet dataset are provided as a reference. We hope that the scale, diversity and rich, high-quality annotations of CodeNet will offer unprecedented research opportunities at the intersection of AI and Software Engineering.

  • 17 authors
·
May 24, 2021

HierSearch: A Hierarchical Enterprise Deep Search Framework Integrating Local and Web Searches

Recently, large reasoning models have demonstrated strong mathematical and coding abilities, and deep search leverages their reasoning capabilities in challenging information retrieval tasks. Existing deep search works are generally limited to a single knowledge source, either local or the Web. However, enterprises often require private deep search systems that can leverage search tools over both local and the Web corpus. Simply training an agent equipped with multiple search tools using flat reinforcement learning (RL) is a straightforward idea, but it has problems such as low training data efficiency and poor mastery of complex tools. To address the above issue, we propose a hierarchical agentic deep search framework, HierSearch, trained with hierarchical RL. At the low level, a local deep search agent and a Web deep search agent are trained to retrieve evidence from their corresponding domains. At the high level, a planner agent coordinates low-level agents and provides the final answer. Moreover, to prevent direct answer copying and error propagation, we design a knowledge refiner that filters out hallucinations and irrelevant evidence returned by low-level agents. Experiments show that HierSearch achieves better performance compared to flat RL, and outperforms various deep search and multi-source retrieval-augmented generation baselines in six benchmarks across general, finance, and medical domains.

  • 7 authors
·
Aug 11, 2025 3

LMCache: An Efficient KV Cache Layer for Enterprise-Scale LLM Inference

KV cache has traditionally been stored in GPU memory to accelerate the decoding phase of large language model (LLM) inference. However, it is increasingly necessary to move KV caches outside GPU devices, to enable cache reuse across different queries and inference engines. Our real-world usage statistics confirm this trend: over time, the total KV cache stored by users has grown rapidly, far exceeding the capacity of GPU memory. Despite this need, there lacks an efficient solution for offloading and transferring KV caches. We present LMCACHE, the first and so far the most efficient open-source KV caching solution, which extracts and stores KV caches generated by modern LLM engines (vLLM and SGLang) out of the GPU memory and shares them across engines and queries. LMCACHE supports both cache offloading (prefix reuse across queries) and prefill-decode (PD) disaggregation (cross-engine/GPU cache transfer). LMCACHE's high performance and wide adoption stem from the following contributions: (1) highly optimized KV cache data movement powered by batched data movement operations, compute and I/O pipelining; (2) a modular KV cache connector component, decoupling LMCACHE from the rapid evolution of inference engines; (3) a first-class control API for flexible cache orchestration across GPU, CPU, storage, and network layers. Our evaluation shows that combining LMCACHE with vLLM achieves up to 15x improvement in throughput across workloads such as multi-round question answering and document analysis. Large-scale adoption of LMCACHE in enterprise settings provides us valuable insights, for example, fetching KV cache from remote storage has unsurprisingly benefits to prefill delay, and that context truncation, which is a widely applied technique in industry, can greatly reduce prefix cache hit ratio by half. The source code of LMCACHE is at: https://github.com/LMCache/LMCache.

  • 11 authors
·
Oct 7, 2025

Protect: Towards Robust Guardrailing Stack for Trustworthy Enterprise LLM Systems

The increasing deployment of Large Language Models (LLMs) across enterprise and mission-critical domains has underscored the urgent need for robust guardrailing systems that ensure safety, reliability, and compliance. Existing solutions often struggle with real-time oversight, multi-modal data handling, and explainability -- limitations that hinder their adoption in regulated environments. Existing guardrails largely operate in isolation, focused on text alone making them inadequate for multi-modal, production-scale environments. We introduce Protect, natively multi-modal guardrailing model designed to operate seamlessly across text, image, and audio inputs, designed for enterprise-grade deployment. Protect integrates fine-tuned, category-specific adapters trained via Low-Rank Adaptation (LoRA) on an extensive, multi-modal dataset covering four safety dimensions: toxicity, sexism, data privacy, and prompt injection. Our teacher-assisted annotation pipeline leverages reasoning and explanation traces to generate high-fidelity, context-aware labels across modalities. Experimental results demonstrate state-of-the-art performance across all safety dimensions, surpassing existing open and proprietary models such as WildGuard, LlamaGuard-4, and GPT-4.1. Protect establishes a strong foundation for trustworthy, auditable, and production-ready safety systems capable of operating across text, image, and audio modalities.

  • 3 authors
·
Oct 15, 2025

FLORA: Efficient Synthetic Data Generation for Object Detection in Low-Data Regimes via finetuning Flux LoRA

Recent advances in diffusion-based generative models have demonstrated significant potential in augmenting scarce datasets for object detection tasks. Nevertheless, most recent models rely on resource-intensive full fine-tuning of large-scale diffusion models, requiring enterprise-grade GPUs (e.g., NVIDIA V100) and thousands of synthetic images. To address these limitations, we propose Flux LoRA Augmentation (FLORA), a lightweight synthetic data generation pipeline. Our approach uses the Flux 1.1 Dev diffusion model, fine-tuned exclusively through Low-Rank Adaptation (LoRA). This dramatically reduces computational requirements, enabling synthetic dataset generation with a consumer-grade GPU (e.g., NVIDIA RTX 4090). We empirically evaluate our approach on seven diverse object detection datasets. Our results demonstrate that training object detectors with just 500 synthetic images generated by our approach yields superior detection performance compared to models trained on 5000 synthetic images from the ODGEN baseline, achieving improvements of up to 21.3% in mAP@.50:.95. This work demonstrates that it is possible to surpass state-of-the-art performance with far greater efficiency, as FLORA achieves superior results using only 10% of the data and a fraction of the computational cost. This work demonstrates that a quality and efficiency-focused approach is more effective than brute-force generation, making advanced synthetic data creation more practical and accessible for real-world scenarios.

  • 3 authors
·
Aug 29, 2025

SambaNova SN40L: Scaling the AI Memory Wall with Dataflow and Composition of Experts

Monolithic large language models (LLMs) like GPT-4 have paved the way for modern generative AI applications. Training, serving, and maintaining monolithic LLMs at scale, however, remains prohibitively expensive and challenging. The disproportionate increase in compute-to-memory ratio of modern AI accelerators have created a memory wall, necessitating new methods to deploy AI. Composition of Experts (CoE) is an alternative modular approach that lowers the cost and complexity of training and serving. However, this approach presents two key challenges when using conventional hardware: (1) without fused operations, smaller models have lower operational intensity, which makes high utilization more challenging to achieve; and (2) hosting a large number of models can be either prohibitively expensive or slow when dynamically switching between them. In this paper, we describe how combining CoE, streaming dataflow, and a three-tier memory system scales the AI memory wall. We describe Samba-CoE, a CoE system with 150 experts and a trillion total parameters. We deploy Samba-CoE on the SambaNova SN40L Reconfigurable Dataflow Unit (RDU) - a commercial dataflow accelerator architecture that has been co-designed for enterprise inference and training applications. The chip introduces a new three-tier memory system with on-chip distributed SRAM, on-package HBM, and off-package DDR DRAM. A dedicated inter-RDU network enables scaling up and out over multiple sockets. We demonstrate speedups ranging from 2x to 13x on various benchmarks running on eight RDU sockets compared with an unfused baseline. We show that for CoE inference deployments, the 8-socket RDU Node reduces machine footprint by up to 19x, speeds up model switching time by 15x to 31x, and achieves an overall speedup of 3.7x over a DGX H100 and 6.6x over a DGX A100.

  • 30 authors
·
May 13, 2024

Apriel-H1: Towards Efficient Enterprise Reasoning Models

Large Language Models (LLMs) achieve remarkable reasoning capabilities through transformer architectures with attention mechanisms. However, transformers suffer from quadratic time and memory complexity in the attention module (MHA) and require caching key-value states during inference, which severely limits throughput and scalability. High inference throughput is critical for agentic tasks, long-context reasoning, efficient deployment under high request loads, and more efficient test-time compute scaling. State Space Models (SSMs) such as Mamba offer a promising alternative with linear inference complexity and a constant memory footprint via recurrent computation with fixed-size hidden states. In this technical report we introduce the Apriel-H1 family of hybrid LLMs that combine transformer attention and SSM sequence mixers for efficient reasoning at 15B model size. These models are obtained through incremental distillation from a pretrained reasoning transformer, Apriel-Nemotron-15B-Thinker, progressively replacing less critical attention layers with linear Mamba blocks. We release multiple post-distillation variants of Apriel-H1-15B-Thinker with different SSM-to-MHA ratios and analyse how reasoning performance degrades as more Mamba layers replace MHA. Additionally, we release a 30/50 hybrid variant of Apriel-H1, further fine-tuned on a supervised dataset of reasoning traces, achieving over 2x higher inference throughput when deployed in the production-ready vLLM environment, with minimal degradation in reasoning performance. This shows that distilled hybrid SSM-Transformer architectures can deliver substantial efficiency gains over the pretrained transformer equivalent without substantially compromising the reasoning quality.

  • 13 authors
·
Nov 4, 2025

Finch: Benchmarking Finance & Accounting across Spreadsheet-Centric Enterprise Workflows

We introduce a finance & accounting benchmark (Finch) for evaluating AI agents on real-world, enterprise-grade professional workflows -- interleaving data entry, structuring, formatting, web search, cross-file retrieval, calculation, modeling, validation, translation, visualization, and reporting. Finch is sourced from authentic enterprise workspaces at Enron (15,000 spreadsheets and 500,000 emails from 150 employees) and other financial institutions, preserving in-the-wild messiness across multimodal artifacts (text, tables, formulas, charts, code, and images) and spanning diverse domains such as budgeting, trading, and asset management. We propose a workflow construction process that combines LLM-assisted discovery with expert annotation: (1) LLM-assisted, expert-verified derivation of workflows from real-world email threads and version histories of spreadsheet files, and (2) meticulous expert annotation for workflows, requiring over 700 hours of domain-expert effort. This yields 172 composite workflows with 384 tasks, involving 1,710 spreadsheets with 27 million cells, along with PDFs and other artifacts, capturing the intrinsically messy, long-horizon, knowledge-intensive, and collaborative nature of real-world enterprise work. We conduct both human and automated evaluations of frontier AI systems including GPT 5.1, Claude Sonnet 4.5, Gemini 3 Pro, Grok 4, and Qwen 3 Max, and GPT 5.1 Pro spends 16.8 minutes per workflow yet passes only 38.4% of workflows, while Claude Sonnet 4.5 passes just 25.0%. Comprehensive case studies further surface the challenges that real-world enterprise workflows pose for AI agents.

Enhancing Multilingual Information Retrieval in Mixed Human Resources Environments: A RAG Model Implementation for Multicultural Enterprise

The advent of Large Language Models has revolutionized information retrieval, ushering in a new era of expansive knowledge accessibility. While these models excel in providing open-world knowledge, effectively extracting answers in diverse linguistic environments with varying levels of literacy remains a formidable challenge. Retrieval Augmented Generation (RAG) emerges as a promising solution, bridging the gap between information availability and multilingual comprehension. However, deploying RAG models in real-world scenarios demands careful consideration of various factors. This paper addresses the critical challenges associated with implementing RAG models in multicultural environments. We delve into essential considerations, including data feeding strategies, timely updates, mitigation of hallucinations, prevention of erroneous responses, and optimization of delivery speed. Our work involves the integration of a diverse array of tools, meticulously combined to facilitate the seamless adoption of RAG models across languages and literacy levels within a multicultural organizational context. Through strategic tweaks in our approaches, we achieve not only effectiveness but also efficiency, ensuring the accelerated and accurate delivery of information in a manner that is tailored to the unique requirements of multilingual and multicultural settings.

  • 1 authors
·
Jan 2, 2024

MiRAGE: A Multiagent Framework for Generating Multimodal Multihop Question-Answer Dataset for RAG Evaluation

The rapid evolution of Retrieval-Augmented Generation (RAG) toward multimodal, high-stakes enterprise applications has outpaced the development of domain specific evaluation benchmarks. Existing datasets often rely on general-domain corpora or purely textual retrieval, failing to capture the complexity of specialized technical documents where information is inextricably multimodal and reasoning requires synthesizing disjoint evidence. We address this gap by introducing MiRAGE, a Multiagent framework for RAG systems Evaluation, that leverages a collaborative swarm of specialized agents to generate verified, domain-specific, multimodal, and multi-hop Question-Answer datasets. MiRAGE orchestrates a swarm of specialized agents: a recursive context optimization loop to aggregate scattered evidence, an adversarial verifier agent to guarantee factual grounding, and an agent to recognize the expert persona and the relevant domain to mimic expert cognitive workflows. Extensive empirical evaluation across four distinct domains (regulations, finance, quantitative biology, and journalism) demonstrates that MiRAGE generates datasets with significantly higher reasoning complexity (>2.3 average hops) and factual faithfulness. Our ablation studies point that MiRAGE can be powered by LLMs if textual descriptions of the images are available. Visual grounding still remains a frontier. By automating the creation of gold standard evaluation datasets that reflect the latent thematic structure of proprietary corpora, MiRAGE provides the necessary infrastructure to rigorously benchmark the next generation information retrieval systems.

  • 3 authors
·
Jan 21 1

AgenticCyOps: Securing Multi-Agentic AI Integration in Enterprise Cyber Operations

Multi-agent systems (MAS) powered by LLMs promise adaptive, reasoning-driven enterprise workflows, yet granting agents autonomous control over tools, memory, and communication introduces attack surfaces absent from deterministic pipelines. While current research largely addresses prompt-level exploits and narrow individual vectors, it lacks a holistic architectural model for enterprise-grade security. We introduce AgenticCyOps (Securing Multi-Agentic AI Integration in Enterprise Cyber Operations), a framework built on a systematic decomposition of attack surfaces across component, coordination, and protocol layers, revealing that documented vectors consistently trace back to two integration surfaces: tool orchestration and memory management. Building on this observation, we formalize these integration surfaces as primary trust boundaries and define five defensive principles: authorized interfaces, capability scoping, verified execution, memory integrity & synchronization, and access-controlled data isolation; each aligned with established compliance standards (NIST, ISO 27001, GDPR, EU AI Act). We apply the framework to a Security Operations Center (SOC) workflow, adopting the Model Context Protocol (MCP) as the structural basis, with phase-scoped agents, consensus validation loops, and per-organization memory boundaries. Coverage analysis, attack path tracing, and trust boundary assessment confirm that the design addresses the documented attack vectors with defense-in-depth, intercepts three of four representative attack chains within the first two steps, and reduces exploitable trust boundaries by a minimum of 72% compared to a flat MAS, positioning AgenticCyOps as a foundation for securing enterprise-grade integration.

  • 5 authors
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Mar 9

EnterpriseOps-Gym: Environments and Evaluations for Stateful Agentic Planning and Tool Use in Enterprise Settings

Large language models are shifting from passive information providers to active agents intended for complex workflows. However, their deployment as reliable AI workers in enterprise is stalled by benchmarks that fail to capture the intricacies of professional environments, specifically, the need for long-horizon planning amidst persistent state changes and strict access protocols. In this work, we introduce EnterpriseOps-Gym, a benchmark designed to evaluate agentic planning in realistic enterprise settings. Specifically, EnterpriseOps-Gym features a containerized sandbox with 164 database tables and 512 functional tools to mimic real-world search friction. Within this environment, agents are evaluated on 1,150 expert-curated tasks across eight mission-critical verticals (including Customer Service, HR, and IT). Our evaluation of 14 frontier models reveals critical limitations in state-of-the-art models: the top-performing Claude Opus 4.5 achieves only 37.4% success. Further analysis shows that providing oracle human plans improves performance by 14-35 percentage points, pinpointing strategic reasoning as the primary bottleneck. Additionally, agents frequently fail to refuse infeasible tasks (best model achieves 53.9%), leading to unintended and potentially harmful side effects. Our findings underscore that current agents are not yet ready for autonomous enterprise deployment. More broadly, EnterpriseOps-Gym provides a concrete testbed to advance the robustness of agentic planning in professional workflows.

ServiceNow-AI ServiceNow-AI
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Mar 13 4

The Orchestration of Multi-Agent Systems: Architectures, Protocols, and Enterprise Adoption

Orchestrated multi-agent systems represent the next stage in the evolution of artificial intelligence, where autonomous agents collaborate through structured coordination and communication to achieve complex, shared objectives. This paper consolidates and formalizes the technical composition of such systems, presenting a unified architectural framework that integrates planning, policy enforcement, state management, and quality operations into a coherent orchestration layer. Another primary contribution of this work is the in-depth technical delineation of two complementary communication protocols - the Model Context Protocol, which standardizes how agents access external tools and contextual data, and the Agent2Agent protocol, which governs peer coordination, negotiation, and delegation. Together, these protocols establish an interoperable communication substrate that enables scalable, auditable, and policy-compliant reasoning across distributed agent collectives. Beyond protocol design, the paper details how orchestration logic, governance frameworks, and observability mechanisms collectively sustain system coherence, transparency, and accountability. By synthesizing these elements into a cohesive technical blueprint, this paper provides comprehensive treatments of orchestrated multi-agent systems - bridging conceptual architectures with implementation-ready design principles for enterprise-scale AI ecosystems.

  • 3 authors
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Jan 19

Fine-T2I: An Open, Large-Scale, and Diverse Dataset for High-Quality T2I Fine-Tuning

High-quality and open datasets remain a major bottleneck for text-to-image (T2I) fine-tuning. Despite rapid progress in model architectures and training pipelines, most publicly available fine-tuning datasets suffer from low resolution, poor text-image alignment, or limited diversity, resulting in a clear performance gap between open research models and enterprise-grade models. In this work, we present Fine-T2I, a large-scale, high-quality, and fully open dataset for T2I fine-tuning. Fine-T2I spans 10 task combinations, 32 prompt categories, 11 visual styles, and 5 prompt templates, and combines synthetic images generated by strong modern models with carefully curated real images from professional photographers. All samples are rigorously filtered for text-image alignment, visual fidelity, and prompt quality, with over 95% of initial candidates removed. The final dataset contains over 6 million text-image pairs, around 2 TB on disk, approaching the scale of pretraining datasets while maintaining fine-tuning-level quality. Across a diverse set of pretrained diffusion and autoregressive models, fine-tuning on Fine-T2I consistently improves both generation quality and instruction adherence, as validated by human evaluation, visual comparison, and automatic metrics. We release Fine-T2I under an open license to help close the data gap in T2I fine-tuning in the open community.

KARL: Knowledge Agents via Reinforcement Learning

We present a system for training enterprise search agents via reinforcement learning that achieves state-of-the-art performance across a diverse suite of hard-to-verify agentic search tasks. Our work makes four core contributions. First, we introduce KARLBench, a multi-capability evaluation suite spanning six distinct search regimes, including constraint-driven entity search, cross-document report synthesis, tabular numerical reasoning, exhaustive entity retrieval, procedural reasoning over technical documentation, and fact aggregation over internal enterprise notes. Second, we show that models trained across heterogeneous search behaviors generalize substantially better than those optimized for any single benchmark. Third, we develop an agentic synthesis pipeline that employs long-horizon reasoning and tool use to generate diverse, grounded, and high-quality training data, with iterative bootstrapping from increasingly capable models. Fourth, we propose a new post-training paradigm based on iterative large-batch off-policy RL that is sample efficient, robust to train-inference engine discrepancies, and naturally extends to multi-task training with out-of-distribution generalization. Compared to Claude 4.6 and GPT 5.2, KARL is Pareto-optimal on KARLBench across cost-quality and latency-quality trade-offs, including tasks that were out-of-distribution during training. With sufficient test-time compute, it surpasses the strongest closed models. These results show that tailored synthetic data in combination with multi-task reinforcement learning enables cost-efficient and high-performing knowledge agents for grounded reasoning.

databricks Databricks
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Mar 5 1

T-RAG: Lessons from the LLM Trenches

Large Language Models (LLM) have shown remarkable language capabilities fueling attempts to integrate them into applications across a wide range of domains. An important application area is question answering over private enterprise documents where the main considerations are data security, which necessitates applications that can be deployed on-prem, limited computational resources and the need for a robust application that correctly responds to queries. Retrieval-Augmented Generation (RAG) has emerged as the most prominent framework for building LLM-based applications. While building a RAG is relatively straightforward, making it robust and a reliable application requires extensive customization and relatively deep knowledge of the application domain. We share our experiences building and deploying an LLM application for question answering over private organizational documents. Our application combines the use of RAG with a finetuned open-source LLM. Additionally, our system, which we call Tree-RAG (T-RAG), uses a tree structure to represent entity hierarchies within the organization. This is used to generate a textual description to augment the context when responding to user queries pertaining to entities within the organization's hierarchy. Our evaluations show that this combination performs better than a simple RAG or finetuning implementation. Finally, we share some lessons learned based on our experiences building an LLM application for real-world use.

  • 3 authors
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Feb 12, 2024

A Systematic Review of Key Retrieval-Augmented Generation (RAG) Systems: Progress, Gaps, and Future Directions

Retrieval-Augmented Generation (RAG) represents a major advancement in natural language processing (NLP), combining large language models (LLMs) with information retrieval systems to enhance factual grounding, accuracy, and contextual relevance. This paper presents a comprehensive systematic review of RAG, tracing its evolution from early developments in open domain question answering to recent state-of-the-art implementations across diverse applications. The review begins by outlining the motivations behind RAG, particularly its ability to mitigate hallucinations and outdated knowledge in parametric models. Core technical components-retrieval mechanisms, sequence-to-sequence generation models, and fusion strategies are examined in detail. A year-by-year analysis highlights key milestones and research trends, providing insight into RAG's rapid growth. The paper further explores the deployment of RAG in enterprise systems, addressing practical challenges related to retrieval of proprietary data, security, and scalability. A comparative evaluation of RAG implementations is conducted, benchmarking performance on retrieval accuracy, generation fluency, latency, and computational efficiency. Persistent challenges such as retrieval quality, privacy concerns, and integration overhead are critically assessed. Finally, the review highlights emerging solutions, including hybrid retrieval approaches, privacy-preserving techniques, optimized fusion strategies, and agentic RAG architectures. These innovations point toward a future of more reliable, efficient, and context-aware knowledge-intensive NLP systems.

  • 4 authors
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Jul 24, 2025

How Much Do LLMs Hallucinate in Document Q&A Scenarios? A 172-Billion-Token Study Across Temperatures, Context Lengths, and Hardware Platforms

How much do large language models actually hallucinate when answering questions grounded in provided documents? Despite the critical importance of this question for enterprise AI deployments, reliable measurement has been hampered by benchmarks that rely on static datasets vulnerable to contamination, LLM-based judges with documented biases, or evaluation scales too small for statistical confidence. We address this gap using RIKER, a ground-truth-first evaluation methodology that enables deterministic scoring without human annotation. Across 35 open-weight models, three context lengths (32K, 128K, and 200K tokens), four temperature settings, and three hardware platforms (NVIDIA H200, AMD MI300X, and Intel Gaudi 3), we conducted over 172 billion tokens of evaluation - an order of magnitude beyond prior work. Our findings reveal that: (1) even the best-performing models fabricate answers at a non-trivial rate - 1.19% at best at 32K, with top-tier models at 5 - 7% - and fabrication rises steeply with context length, nearly tripling at 128K and exceeding 10% for all models at 200K; (2) model selection dominates all other factors, with overall accuracy spanning a 72-percentage-point range and model family predicting fabrication resistance better than model size; (3) temperature effects are nuanced - T=0.0 yields the best overall accuracy in roughly 60% of cases, but higher temperatures reduce fabrication for the majority of models and dramatically reduce coherence loss (infinite generation loops), which can reach 48x higher rates at T=0.0 versus T=1.0; (4) grounding ability and fabrication resistance are distinct capabilities - models that excel at finding facts may still fabricate facts that do not exist; and (5) results are consistent across hardware platforms, confirming that deployment decisions need not be hardware-dependent.

  • 1 authors
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Mar 8

Can Open-Source LLMs Compete with Commercial Models? Exploring the Few-Shot Performance of Current GPT Models in Biomedical Tasks

Commercial large language models (LLMs), like OpenAI's GPT-4 powering ChatGPT and Anthropic's Claude 3 Opus, have dominated natural language processing (NLP) benchmarks across different domains. New competing Open-Source alternatives like Mixtral 8x7B or Llama 3 have emerged and seem to be closing the gap while often offering higher throughput and being less costly to use. Open-Source LLMs can also be self-hosted, which makes them interesting for enterprise and clinical use cases where sensitive data should not be processed by third parties. We participated in the 12th BioASQ challenge, which is a retrieval augmented generation (RAG) setting, and explored the performance of current GPT models Claude 3 Opus, GPT-3.5-turbo and Mixtral 8x7b with in-context learning (zero-shot, few-shot) and QLoRa fine-tuning. We also explored how additional relevant knowledge from Wikipedia added to the context-window of the LLM might improve their performance. Mixtral 8x7b was competitive in the 10-shot setting, both with and without fine-tuning, but failed to produce usable results in the zero-shot setting. QLoRa fine-tuning and Wikipedia context did not lead to measurable performance gains. Our results indicate that the performance gap between commercial and open-source models in RAG setups exists mainly in the zero-shot setting and can be closed by simply collecting few-shot examples for domain-specific use cases. The code needed to rerun these experiments is available through GitHub.

  • 2 authors
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Jul 18, 2024

SmartFlow: Robotic Process Automation using LLMs

Robotic Process Automation (RPA) systems face challenges in handling complex processes and diverse screen layouts that require advanced human-like decision-making capabilities. These systems typically rely on pixel-level encoding through drag-and-drop or automation frameworks such as Selenium to create navigation workflows, rather than visual understanding of screen elements. In this context, we present SmartFlow, an AI-based RPA system that uses pre-trained large language models (LLMs) coupled with deep-learning based image understanding. Our system can adapt to new scenarios, including changes in the user interface and variations in input data, without the need for human intervention. SmartFlow uses computer vision and natural language processing to perceive visible elements on the graphical user interface (GUI) and convert them into a textual representation. This information is then utilized by LLMs to generate a sequence of actions that are executed by a scripting engine to complete an assigned task. To assess the effectiveness of SmartFlow, we have developed a dataset that includes a set of generic enterprise applications with diverse layouts, which we are releasing for research use. Our evaluations on this dataset demonstrate that SmartFlow exhibits robustness across different layouts and applications. SmartFlow can automate a wide range of business processes such as form filling, customer service, invoice processing, and back-office operations. SmartFlow can thus assist organizations in enhancing productivity by automating an even larger fraction of screen-based workflows. The demo-video and dataset are available at https://smartflow-4c5a0a.webflow.io/.

  • 5 authors
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May 21, 2024

Gym-Anything: Turn any Software into an Agent Environment

Computer-use agents hold the promise of assisting in a wide range of digital economic activities. However, current research has largely focused on short-horizon tasks over a limited set of software with limited economic value, such as basic e-commerce and OS-configuration tasks. A key reason is that creating environments for complex software requires significant time and human effort, and therefore does not scale. To address this, we introduce Gym-Anything, a framework for converting any software into an interactive computer-use environment. We frame environment creation itself as a multi-agent task: a coding agent writes setup scripts, downloads real-world data, and configures the software, while producing evidence of correct setup. An independent audit agent then verifies evidence for the environment setup against a quality checklist. Using a taxonomy of economically valuable occupations grounded in U.S. GDP data, we apply this pipeline to 200 software applications with broad occupational coverage. The result is CUA-World, a collection of over 10K long-horizon tasks spanning domains from medical science and astronomy to engineering and enterprise systems, each configured with realistic data along with train and test splits. CUA-World also includes CUA-World-Long, a challenging long-horizon benchmark with tasks often requiring over 500 steps, far exceeding existing benchmarks. Distilling successful trajectories from the training split into a 2B vision-language model outperforms models 2times its size. We also apply the same auditing principle at test time: a separate VLM reviews completed trajectories and provides feedback on what remains, improving Gemini-3-Flash on CUA-World-Long from 11.5% to 14.0%. We release all code, infrastructure, and benchmark data to facilitate future research in realistic computer-use agents.

  • 3 authors
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Apr 6

Reasoning Capacity in Multi-Agent Systems: Limitations, Challenges and Human-Centered Solutions

Remarkable performance of large language models (LLMs) in a variety of tasks brings forth many opportunities as well as challenges of utilizing them in production settings. Towards practical adoption of LLMs, multi-agent systems hold great promise to augment, integrate, and orchestrate LLMs in the larger context of enterprise platforms that use existing proprietary data and models to tackle complex real-world tasks. Despite the tremendous success of these systems, current approaches rely on narrow, single-focus objectives for optimization and evaluation, often overlooking potential constraints in real-world scenarios, including restricted budgets, resources and time. Furthermore, interpreting, analyzing, and debugging these systems requires different components to be evaluated in relation to one another. This demand is currently not feasible with existing methodologies. In this postion paper, we introduce the concept of reasoning capacity as a unifying criterion to enable integration of constraints during optimization and establish connections among different components within the system, which also enable a more holistic and comprehensive approach to evaluation. We present a formal definition of reasoning capacity and illustrate its utility in identifying limitations within each component of the system. We then argue how these limitations can be addressed with a self-reflective process wherein human-feedback is used to alleviate shortcomings in reasoning and enhance overall consistency of the system.

  • 6 authors
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Feb 1, 2024

Zep: A Temporal Knowledge Graph Architecture for Agent Memory

We introduce Zep, a novel memory layer service for AI agents that outperforms the current state-of-the-art system, MemGPT, in the Deep Memory Retrieval (DMR) benchmark. Additionally, Zep excels in more comprehensive and challenging evaluations than DMR that better reflect real-world enterprise use cases. While existing retrieval-augmented generation (RAG) frameworks for large language model (LLM)-based agents are limited to static document retrieval, enterprise applications demand dynamic knowledge integration from diverse sources including ongoing conversations and business data. Zep addresses this fundamental limitation through its core component Graphiti -- a temporally-aware knowledge graph engine that dynamically synthesizes both unstructured conversational data and structured business data while maintaining historical relationships. In the DMR benchmark, which the MemGPT team established as their primary evaluation metric, Zep demonstrates superior performance (94.8% vs 93.4%). Beyond DMR, Zep's capabilities are further validated through the more challenging LongMemEval benchmark, which better reflects enterprise use cases through complex temporal reasoning tasks. In this evaluation, Zep achieves substantial results with accuracy improvements of up to 18.5% while simultaneously reducing response latency by 90% compared to baseline implementations. These results are particularly pronounced in enterprise-critical tasks such as cross-session information synthesis and long-term context maintenance, demonstrating Zep's effectiveness for deployment in real-world applications.

  • 5 authors
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Jan 20, 2025

Group Reasoning Emission Estimation Networks

Accurate greenhouse gas (GHG) emission reporting is critical for governments, businesses, and investors. However, adoption remains limited particularly among small and medium enterprises due to high implementation costs, fragmented emission factor databases, and a lack of robust sector classification methods. To address these challenges, we introduce Group Reasoning Emission Estimation Networks (GREEN), an AI-driven carbon accounting framework that standardizes enterprise-level emission estimation, constructs a large-scale benchmark dataset, and leverages a novel reasoning approach with large language models (LLMs). Specifically, we compile textual descriptions for 20,850 companies with validated North American Industry Classification System (NAICS) labels and align these with an economic model of carbon intensity factors. By reframing sector classification as an information retrieval task, we fine-tune Sentence-BERT models using a contrastive learning loss. To overcome the limitations of single-stage models in handling thousands of hierarchical categories, we propose a Group Reasoning method that ensembles LLM classifiers based on the natural NAICS ontology, decomposing the task into multiple sub-classification steps. We theoretically prove that this approach reduces classification uncertainty and computational complexity. Experiments on 1,114 NAICS categories yield state-of-the-art performance (83.68% Top-1, 91.47% Top-10 accuracy), and case studies on 20 companies report a mean absolute percentage error (MAPE) of 45.88%. The project is available at: https://huggingface.co/datasets/Yvnminc/ExioNAICS.

  • 4 authors
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Feb 8, 2025

Data Cards: Purposeful and Transparent Dataset Documentation for Responsible AI

As research and industry moves towards large-scale models capable of numerous downstream tasks, the complexity of understanding multi-modal datasets that give nuance to models rapidly increases. A clear and thorough understanding of a dataset's origins, development, intent, ethical considerations and evolution becomes a necessary step for the responsible and informed deployment of models, especially those in people-facing contexts and high-risk domains. However, the burden of this understanding often falls on the intelligibility, conciseness, and comprehensiveness of the documentation. It requires consistency and comparability across the documentation of all datasets involved, and as such documentation must be treated as a user-centric product in and of itself. In this paper, we propose Data Cards for fostering transparent, purposeful and human-centered documentation of datasets within the practical contexts of industry and research. Data Cards are structured summaries of essential facts about various aspects of ML datasets needed by stakeholders across a dataset's lifecycle for responsible AI development. These summaries provide explanations of processes and rationales that shape the data and consequently the models, such as upstream sources, data collection and annotation methods; training and evaluation methods, intended use; or decisions affecting model performance. We also present frameworks that ground Data Cards in real-world utility and human-centricity. Using two case studies, we report on desirable characteristics that support adoption across domains, organizational structures, and audience groups. Finally, we present lessons learned from deploying over 20 Data Cards.

  • 3 authors
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Apr 3, 2022

Deep learning in business analytics and operations research: Models, applications and managerial implications

Business analytics refers to methods and practices that create value through data for individuals, firms, and organizations. This field is currently experiencing a radical shift due to the advent of deep learning: deep neural networks promise improvements in prediction performance as compared to models from traditional machine learning. However, our research into the existing body of literature reveals a scarcity of research works utilizing deep learning in our discipline. Accordingly, the objectives of this overview article are as follows: (1) we review research on deep learning for business analytics from an operational point of view. (2) We motivate why researchers and practitioners from business analytics should utilize deep neural networks and review potential use cases, necessary requirements, and benefits. (3) We investigate the added value to operations research in different case studies with real data from entrepreneurial undertakings. All such cases demonstrate improvements in operational performance over traditional machine learning and thus direct value gains. (4) We provide guidelines and implications for researchers, managers and practitioners in operations research who want to advance their capabilities for business analytics with regard to deep learning. (5) Our computational experiments find that default, out-of-the-box architectures are often suboptimal and thus highlight the value of customized architectures by proposing a novel deep-embedded network.

  • 3 authors
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Jun 28, 2018

Solving Data Quality Problems with Desbordante: a Demo

Data profiling is an essential process in modern data-driven industries. One of its critical components is the discovery and validation of complex statistics, including functional dependencies, data constraints, association rules, and others. However, most existing data profiling systems that focus on complex statistics do not provide proper integration with the tools used by contemporary data scientists. This creates a significant barrier to the adoption of these tools in the industry. Moreover, existing systems were not created with industrial-grade workloads in mind. Finally, they do not aim to provide descriptive explanations, i.e. why a given pattern is not found. It is a significant issue as it is essential to understand the underlying reasons for a specific pattern's absence to make informed decisions based on the data. Because of that, these patterns are effectively rest in thin air: their application scope is rather limited, they are rarely used by the broader public. At the same time, as we are going to demonstrate in this presentation, complex statistics can be efficiently used to solve many classic data quality problems. Desbordante is an open-source data profiler that aims to close this gap. It is built with emphasis on industrial application: it is efficient, scalable, resilient to crashes, and provides explanations. Furthermore, it provides seamless Python integration by offloading various costly operations to the C++ core, not only mining. In this demonstration, we show several scenarios that allow end users to solve different data quality problems. Namely, we showcase typo detection, data deduplication, and data anomaly detection scenarios.

  • 26 authors
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Jul 27, 2023